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Catalogue

Hospitality Management offers a full range of services for the hospitality organizations: hotels, restaurants, spas, beauty salons, casinos, catering, resorts, clubs and any other service provider that deals with visitors.

We do provide some standard programs for our customers, but our preferred method of operating is to provide tailor made programs and solutions that will deliver the best possible result for any given project.

Owner Services

  • Searching for properties, buildings.
  • Searching for investors, buyers.
  • Searching for Management Company.
  • Project development.
  • Project Planning.
  • Feasibility Study & Market Research.
  • Concept Development.
  • Property Conversion.
  • Budgeting, Cashflow & Investment Analysis.
  • Purchasing & Tender Services.
  • Legal Consultation.
  • Organizational Structure, Manning Plan, Corporate Standards Establishing.
  • People Search & Assessment.
  • Pre-opening & Opening Services.

Management Services

  • Hotel, SPA & Restaurant Management.
  • Implementation & Program Management.
  • Pre-opening & Conversion Processes.

Sales & Marketing, Revenue Management

  • Competitor Analysis.
  • Pricing Policy.
  • Sales Policy.
  • Revenue Management.
  • Marketing and PR policy.
  • CRM and Guest Loyalty.
  • E-distribution and Marketing.
  • Website for Hospitality Organizations .

Human Resources

  • People Search & Assessment.
  • Organizational structure, Manning plan, Corporate Standards Eveluation & Development.
  • Professional Knowledge & Skills Assessment.
  • Trainings.

Quality Assurance

  • Concept evaluation.
  • Layout plan evaluation.
  • Operational Audit.
  • System Audit.
  • Accounting Review.
  • People Assessment.
  • E-distribution and Marketing audit.
  • Mystery Shopping.
  • Mystery Calling.
  • Pricing policy audit.
  • Key Account Audit.
  • Sales audit.

Outsourcing

  • Revenue Management.
  • Call-center.
  • Sales.
  • Reservations.

IT Solutions

  • Full cycle IT services for hotel industry.
  • IdeaS - Revenue Management system. 
  • Property Management systems for hotel.
  • NB CRS - Central Reservation System.
  • Salon Genius - Property Management System for salons and SPA.
  • OBG - Online booking system for salons.
  • Online booking solutions.